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An email with your query will be sent to Support Team (you will also receive a copy of your query in email) and they will reply back to you in email.
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Once you write down your question, system will try to find suitable articles that may help to resolve your question like below. If you find some relevant articles, you may click and view them. Otherwise, skip and send message to support team.
Alternatively, you may submit your technical query by writing email to support@knoema.com